No long-term contract. Cancel anytime.
The internet is dynamic and ever-changing, and so is your website. It needs ongoing attention and support so you can focus on business and doing what you do best. We’ll service your website with excellent quality support, taking care of its maintenance and improvement needs.
Our monthly website management care plans provide peace of mind for you, whereby every day our processes and oversight are ready for monitoring your website’s visibility and security, tweaking its performance, updating its software, improving or fixing any unforeseen issues, and responding to requests from you or your team for editing its content.
Are you ready to get going with your website management care plan? It's time to free your mind from any worry over your website; we'll get it cared for right away. If you're not sure of what you need or want, schedule a call for a free consultation to make sure you will be on the best plan that meets the needs of your business. Keep in mind that we can create a custom plan to meet your needs as well.
These plans exist primarily for websites we build or re-design, however, we welcome clients who are looking for a long-term relationship with our services.
We would first assess your website to become familiar with it—see how it was built and inspect for any potential issues. With the assessment, we will update all of your software and make a full backup. We will create a list of issues to fix and make suggestions for improvements in order to proceed with the website on a monthly plan. Because we didn't create your website, there is a required fee for the assessment we will conduct.
The purpose of our website plans is for preventative care. We implement everything we can to prevent any of these things from happening. However, if your website goes down, breaks, or is hacked, we'll be there to fix what's broken, whether it be communicating with the web host or fixing it ourselves.
While we can't promise your website won't ever have a problem, we can promise that we'll do everything we can to prevent these things from happening. Regardless of what happens, we'll do whatever it takes to get it running as normal again as soon as possible.
No, the monthly time is there for you each month to reserve your place in our queue. Depending on your plan, your monthly allotted time will be serviced as soon as possible.
Good question! Content updates and small design improvements are the most common requests, however, anything else is accepted. However, requests for new features to your website involving a new plugin or a more time and talent-consumed design will likely result in a separate quote, as those usually exceed the monthly allotted time.
If you have a task that requires more than your allotted monthly time, we will provide a quote for you that is separate from your plan. For work that exceeds your allotted time, with your approval, we'll work past that time and bill for the time exceeded at our current rate.
We can also come up with a custom plan for more hours of updates if that is what is needed.
Your Credit Card account will be charged automatically at the start of each month. Once payment is complete you'll be emailed a receipt.
You can cancel at any time. Just let us know by contacting support@siegfriedmedia.com. Services can remain in place up until the end of the month that you last paid for. Payment is final, we do not provide full or partial refunds upon cancellation. You will not be billed for the following month.
